Modules › AI chat assistant
module · running todayA chat assistant that only knows your site
It answers visitors around the clock from your site's own published facts, and nothing else. It never invents an answer, never quotes a price you haven't published, and hands the conversation to you the moment it is out of its depth. Every chat lands in your dashboard as a lead, so you see where the work came from.
On your site, on your facts
Grounded, not guessing
It reads a live snapshot of your site, so it answers with your real hours, services and wording. When your site changes, the answers change with it. Nothing goes stale, and it will not make something up to be helpful.
Honest hand-off
When a question is beyond what your site says, or someone is ready to book, it stops guessing and passes them to you with their details, rather than bluffing an answer that could be wrong.
Every chat is a lead
Conversations land in the same dashboard as your form and phone enquiries, tagged and classified, so a question at 9pm is still there in the morning and you know it came from chat.
It remembers the thread
A returning visitor picks up where they left off instead of starting cold, so a two-visit decision feels like one conversation.
You steer it with a note
There is no bot builder to learn and no scripts to maintain. You tell your site Manager what you want the chat to know or do, in plain English, and it takes effect. "Tell the chat we're closed the public holiday Monday." "Point anyone asking about weddings at the functions page."
Because the assistant reads your live site, most steering is really just changing the site: update your hours once and the chat is already saying the new ones. The rest is a note to your Manager, and it is handled the same day.
If the chat keeps getting asked something your site does not answer well, that is a signal, and your team will bring you the page worth adding.
Can you make sure the chat tells people we do free measure and quote, and books them in with me if they want it?
Done. The chat now offers the free measure and quote, and hands anyone who wants one straight to you with their name and suburb. Try it on the site and tell me if you want the wording softer.
In plain scope
- ✓Answers drawn from your site's own published facts, around the clock
- ✓A polite hand-off to you the moment a question is beyond the site
- ✓Every conversation captured in your dashboard as a lead
- ✓Continuity for a returning visitor, so a two-visit decision feels like one chat
And what it will not do
The restraint is the feature. Here is what the assistant deliberately does not do.
Never invents an answer
If your site does not say it, the assistant does not make it up. It will not guess a price, a policy or a promise you never made. It hands the visitor to you instead, because a confident wrong answer costs you more than an honest hand-off.
Not a general chatbot
It is your business's assistant, not an all-purpose one. It stays on what your site is about and points people to a human for anything it should not be handling on its own.
Live on client sites right now
The chat assistant is built and running. It is a $29 per month hire alongside any other, with 100 conversations a month included; near the cap we let you know, extra conversations are $20 per 100, and nothing cuts off mid-sentence.
Prices are plus GST. The agents page has it in full.
Want the chat answering by next week?
Tell us about your site and we will switch it on, tuned to what your customers actually ask. If you are not with us yet, the same conversation starts the whole thing.
Add the chat assistant