What goes with you
Your content is always yours. If you leave, our team sends you your whole site as one zip file, ready to upload to any web host.
What is in the zip
Every page of your site as ordinary web pages, ready to upload to any web host, all your images and documents, any files attached to enquiries in the last 30 days, and your enquiries as a spreadsheet that opens in Excel. A short read-me says what is where. Bookings, orders, members and chat history are not in the zip.
How you get it
Ask us at hello@fleetpages.au. Our team builds the zip and sends you a download link by hand. Only the owner addresses on your account can open it, after signing in with Google or an emailed link. The link works for 14 days.
Your domain
Most domains are registered in the business's own name, with Jezweb as the contact. A few are still held under Jezweb's business, and we are moving those to their owners. Ask us whose name yours is in. Moving your website to a new host means pointing the domain at that host instead.
What stays behind
The team: the Manager, the agents and the dashboard only work on our platform. Your enquiry form travels with the pages, but it sends each enquiry to us for spam filtering and delivery. On a new host it has nowhere to send until that host gives it a form service, which most hosts and form services offer. We also keep our copy of your enquiries, with no set time limit.
Notice and cancelling
Plans run month to month. To leave, give us 30 days' notice in writing: an email to hello@fleetpages.au is enough. We don't refund part months. You can add or drop any of the agents month to month.
Help with the handover
When your service ends, we help you move: the export zip is included, and we transfer access to your domain and anything else that is yours. Help that falls outside what you pay for is charged at $200 + GST a round, quoted first if it is bigger.
If we ever stop
If we stop offering fleetpages, you get at least 90 days' notice and reasonable ways to export your data.
Thinking about moving?
Tell us what is not working first. If leaving is the right call, we will send the zip.
Talk to us